What if the Install Fails?

Create New Account

Home
Products
       Noah System
       Noah Business Systems
          Comparison Table
          Certified business systems
       Noah Modules
          Noah 4 certified modules
          Noah certified modules
          NOAHlink certified modules
          Windows 7 certified modules
          64-bit certified modules
          Noah Basic Modules
             Noah Questionnaire
             NOAHaud
             NOAHfit
       The Noah Standard
       HIPAA compliance
       Integrating Noah Data
          WSI Overview
          WSI Members
       NOAHlink
          Product information sheets
          NOAHlink - FAQs
          Companies supporting NOAHlink
          NOAHlink certified modules
          Preparing for NOAHlink
       Compatible Audiological Equipment
       Where to Purchase
Support
       Noah 4 Knowledgebase
          Preparing
          Installation Guidelines
             Noah 4 and Microsoft SQL Server
          Troubleshooting
          Learning Center
       NOAH 3 Knowledgebase
          Preparing
             Upgrading to NOAH 3.7
                Preparing to Upgrade
                Installing NOAH 3.7
                What if the Install Fails?
                Known Issues
             General preparations
             Upgrade from NOAH 2 to NOAH 3
             Minimum requirements
             Windows operating system
             Compatibility
          Installing
             Network installation
             Non-network installation
             Fitting and measurement modules
             NOAH license file
             Importing NOAH 2 data
             Client records
             Using a Microsoft SQL Server
          Troubleshooting
             Latest NOAH 3 support issues
             NOAH Error Messages
             Installation
             Importing and exporting
             Client records
             Backup and restore
             Network server
             NOAHaud
          Networking
             Network requirements
             NOAH Console
             Antivirus programs
             Laptop connections
             Remote/WAN networks
             Installing on VMware
          Configuring
             NOAH System
             NOAHaud
             Data security
          How to...
             perform NOAH System tasks
             perform NOAHaud tasks
             install/use modules
             use Audi-Link drivers
             perform NOAHfit tasks
             perform Journal tasks
             change your NOAH license
             Use the Database Wizard
          Maintaining
             Maintaining the database
                Compacting
                Backing up
                Deleting old backups
                Restoring
                Replacing
                Repairing
                Database size
                Displaying serial numbers
                Moving the eTONA database
             Release overview
          Tutorials and Documentation
       Noah License Registration
       NOAHlink Knowledgebase
          Preparing
          Installing
          Troubleshooting
             Support Issues
             Run a Performance Test
             View diagnostic information
          Learning Center
       Search Support Issues
       Where to Find Support
Download
       Noah System
       NOAH License
       Noah Patches
       Sound Equipment Guideline
       NOAH 3 Basic Modules
          Download NOAH Questionnaire
          Download NOAHaud
          Download NOAHfit
          Download Journal Module
       NOAHlink Updates and Patches
News
       Trade Shows and Events
       HIMSA News
          User Story: Debbie and Noah 4, One Year Later
          Noah 4 Status Report - April 2012
          Noah 4 Software Update Feature
          Noah 4 Certified Products - April 2012
       Noticias HIMSA
          Debbie y Noah 4, un año después
          Informe de estado de Noah 4 - Abril 2012
          La característica de Actualización
          Productos certificados para Noah 4 - Abril 2012
       Nouvelles HIMSA
          Témoignage : Après un an d’utilisation de Noah 4
          Rapport de situation sur Noah 4 - Avril 2012
          La fonctionnalité Mise à jour logicielle de Noah 4
          Produits certifiés pour Noah 4 - Avril 2012
       Subscribe to HIMSA News Services
About HIMSA
       What is HIMSA
       HIMSA Members
          HIMSA Member List
          How to Become a Member
             HIM Membership
             AEM Membership
             OAS Membership
             WSI Membership
             NOAHlink Membership
       Noah User Group (NUG)
       Contact Information
          HIMSA Distributors: USA
          HIMSA Distributors: Worldwide
          Trade Shows and Events
          HIMSA Contact Information
       HIMSA Trademarks
       Job Opportunities

Deutsch (Deutschland)

Noah 4 Knowledgebase

NOAH 3 Knowledgebase

Upgrading to NOAH 3.7

Preparing to Upgrade

Installing NOAH 3.7

What if the Install Fails?

General preparations

Upgrade from NOAH 2 to NOAH 3

Minimum requirements

Windows operating system

Troubleshooting

Tutorials and Documentation

Noah License Registration

NOAHlink Knowledgebase

Search Support Issues

Where to Find Support

Print

If the Installation Fails

The following is a list of installation errors which may occur, the cause of each error and how to work around them.

Error “NOAH Engine Installation Failed” while upgrading to version 3.6.1 on Windows XP HOME
IMPORTANT: HIMSA does not support the XP HOME operating system for use with NOAH System. We therefore strongly recommend that you update your computer operating system to a supported Windows operating system.

Error: "Could not connect ... Ensure that this server is accessible."

You are upgrading to NOAH System 3.6.1 from a previous version of NOAH System but your NOAH Server is now located on a different computer.

Error: "Could not connect to...NOAH database" / IDispatch error #48

Logging into NOAH 3.6.1 results in one or more of these error messages.

Error: "NOAH upgrade failed"

When upgrading to NOAH System 3.6.1.

Error: "You must be running NOAH as administrator in order to install/uninstall a module."

The following issue only applies to NOAH installations running on Windows Vista. If you attempt to install a module written for NOAH 2 from within NOAH (e.g. use tools/setup/install module) and do not run the program as an administrator, you will see this error message.

Error: "Your evaluation period is over"

When logging in after upgrading to NOAH 3.6.1.

Error: 208
When installing the NOAH System 3 license file on Windows Vista or 2003 Server, error message 208 appears.

Error: IDispatch error #1091

Error message when launching NOAH System 3.6.1 on the server computer.

Failed to install prerequisites software

While installing NOAH 3.6.1, you may receive a error during the prerequisite installation. (Errors 945, 1603, 1605, 1625, 1706,28086, 29552). If the install fails, do not assume that NOAH must be uninstalled via add/remove programs in order to upgrade to NOAH 3.6.1. Instead, please take some time to look up the error code on this page and follow the tips provided. If the error code is not listed please contact your NOAH support representative.