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Latest NOAH 3.6.1 support issues
“Failed to install pre-requisite software …” error on a 64-bit Windows version

When installing NOAH 3.6 on a Vista computer with a 64-bit OS you will see: “Failed to install pre-requisite software …”

Microsoft upgrade causes .NET to be corrupted

This effects versions 3.6.1 and 3.5.2.

Installation Tips

Items that you should check before installing NOAH System version 3.6.

NOAH User and System Options set to Default after a NOAH 3.6.1 Upgrade

If you had set special preferences, after upgrading to NOAH 3.6.1, you will need to reset these options.

Client numbers not unique

When adding a new client record in NOAH 3.6.1 a message is returned: "Please enter another client number. The number that you entered is NOT unique."

Server Busy error message appears while backing up a NOAH System 3.6.1 database

When backing up a NOAH System 3.6.1 database the user may see the Server Busy message during the backup.

Could not connect to...NOAH database/ Error description: IDispatch 48

Logging into NOAH 3.6.1 results in one or more of these error messages.

Vista with NOAH 3.5.2 or earlier

Installing NOAH System 3.5.2, or earlier, on Windows Vista will result in errors.

Error message: NOAH upgrade failed

This error occurs on an upgrade to NOAH 3.6.1. An install shield issue causes a remnant of an earlier NOAH to not be removed completely.

Unrecognized database format

When logging into NOAH System.

Failed to install Prerequisite Software. NOAH System 3.6 installation cancelled– Error 28086

In the case of the above error,an existing Microsoft database instance is causing a conflict with the installation of the SQl 2005 Express database.