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Error message: The office server could not initialize or set the current user/client. Error Code: 80040643. Error Description: IDispatch error #1091

Description

The upgrade to Noah 3.6.1 from Noah 3.5.2 appears to complete without any errors - however, when launching NOAH 3.6.1 on the server computer, the following message appears:

officeserver1.jpg

Error code 80040643 IDispatch error #1091

Solution

HIMSA has provided two solutions for this issue, Automated and Manual.

Automated Solution

  1. Reboot the computer.
  2. Download the IDispatch_1091_fix.zip (under Related Links)
  3. After you unzip it run the batch file. Please see screen below.

    idispatch_batch.jpg
  4. When the batch file has completed press any key to continue.

    NOTE:  If you happen to see an error code in the DOS window, ignore it.
  5. Reboot the computer.
  6. Launch NOAH.


Manual Solution

  1. Click Start > Control Panel > Add/Remove Programs.
  2. Uninstall NOAH System Server and NOAH System Client.
  3. Uninstall MSQL Server 2005 as follows:
    • In Add/Remove Programs right-click on Microsoft SQL Server 2005 and select Remove.

    downgrade7.jpg

    • Select HIMSA: Database Engine ONLY and click Next.

    downgrade8.jpg

  4. Close Add/Remove Programs.
  5. Re-install NOAH 3.6.1 Server and Client.


Related Links