If you cannot locate or connect to the NOAHlink, or you connect but then lose your connection, please try the following suggestions:

• Download the latest version of NOAHlink Properties (click on Download NOAHlink Properties to the right of this page). Install NOAHlink Properties and upgrade the NOAHlink kernel (click on Update NOAHlink to the right of this page).
• Make sure NOAHlink is not in its cradle and is powered on.

NOTE: If it is the first time NOAHlink is used, and with a rechargeable battery, it takes about 13 hours before it is fully charged. You can also try using an alkaline battery to see if this makes any difference.

• Use an extension cable from the computer to the Bluetooth adaptor.

NOTE: The Ezurio device that is shipped with the NOAHLink includes a cable. If using any other Bluetooth device, make sure to purchase a quality, insulated cable.

• Change the location of the adaptor. If it is placed directly on the computer, too much noise may influence the signal.
• Make sure to position the Bluetooth device:
  • as high as possible. PC-height should be adequate.
  • vertically - this ensures that the in-built antenna can perform optimally.
• Try unplugging your Bluetooth device and plugging it in again.
• Download and install the latest released driver for the Bluetooth adapter.
• Run a performance test. If the result is 0 or very low, the Bluetooth interface is probably defective and should be replaced.