This article only applies to computers using the Windows 7 (64–bit) operating system with NOAHLink and one of the following modules: GN ReSound Aventa versions 2.95.7.1a, 2.95.6.3; Interton Appraise version 1.50.83; Beltone Solus version 2.7.

If you are prompted for a PIN code while attempting to use NOAHLink please follow the provided instructions to resolve the problem.

If you cannot locate or connect to the NOAHlink, or you connect but then lose your connection, please try the following suggestions.

This error may appear on a NOAHlink installation that has previously worked without problems.

If the Ezurio drivers have been accidentally installed on the machine, you can easily solve the problem by following this procedure.

In Windows XP: When you manually add the NOAHlink through Microsoft Bluetooth Devices you will get a screen that reports Completing the Add Bluetooth Device Wizard was successful, but no COM ports have been assigned.

Error while upgrading NOAHlink Properties - OnMaintUIAfter: the installation failed.

This error may appear when trying to connect to NOAHlink.

You may experience power problems on your USB port.

The Bluetooth PIN code may be requested when connecting to a Bluetooth serial port.