Troubleshooting

If you are prompted for a PIN code while attempting to use NOAHLink please follow the provided instructions to resolve the problem.

Problems after installing Service Pack 2 for Windows XP
Problems may occur if you have NOAHlink succesfully installed on Windows XP and then you make an update to your Windows operating system.

Error while upgrading NOAHlink Properties - OnMaintUIAfter: the installation failed.

Bluetooth errors
This link lists a number of Bluetooth issues such as Pairing Error, Driver Error and poor communication speed.

USB and COM port errors
USB and COM port issues such as COM port availability and problems when changing USB ports.

Beta kernel version
Kernel version displayed as Beta in NOAHlink Properties.

View NOAHlink diagnostics and version information
Your NOAHlink support technician may ask for this information when helping to troubleshoot your NOAHlink installation.

Use the NOAHlink Properties program to run a performance test. You must already be connected to the NOAHlink unit.