HIMSA Sets End Dates for NOAH 3/XP Support

 by Product Manager Søren Kristensen

 

HIMSA would like to announce two important dates for you to consider for your practice.

Still using NOAH 3?

As of April, Noah 4 has been on the market for over two years, and has been praised from the start for both its stability and usability. And best of all, the upgrade from NOAH 3 to Noah 4 is free.

With this in mind, HIMSA has officially set the NOAH 3 end of support date to September 30, 2013, five months from now. This will allow us to concentrate all our support and training efforts on Noah 4 products.

This means that after this date:

  • HIMSA will no longer provide 2nd level NOAH 3 support to our distributors.
  • The NOAH 3 support materials on our website will be removed.
  • You will not be able to download NOAH 3 licenses from HIMSA’s website. (However, you will still be able to upgrade NOAH 3 Licenses to Noah 4.)
  • Modules written for NOAH 3 will only be tested and certified with Noah 4.
  • HIMSA will no longer perform extensive NOAH 3 upgrade testing when we release new versions of Noah 4.

Therefore, if you currently own NOAH 3, we highly suggest that you plan the free upgrade to Noah 4 within the next few months. You’ll be glad you did.

Do you use Windows XP on your Noah computer?

For the more distant future, HIMSA wishes to announce the eventual end of support for the Windows XP operating system on April 8th 2014.

Windows XP has been a very stable operating system for Noah for many years, and we will frankly be a little sad to see it go. However, our surveys show us that very few Noah users still use XP in the practices. A vast majority have already updated their computer to Windows Vista, Windows 7 or Windows 8, and we expect that within the next 12 months, nearly all of the remaining XP users will upgrade their PCs.

After April 8th 2014:

  • XP will no longer be used in our QA assurance testing and software certification processes
  • HIMSA will no longer consider XP when developing new versions of Noah 4
  • Windows XP-related support issues will no longer be addressed on our support site

There is still well over a year to go, so there is no rush to switch from XP. However, if you still are using a Windows XP PC, you might want to budget for a new Noah PC in 2014.