Version 7.2.0 of Connexx alters some Noah 4 components in a way which may prevent modules written specifically for Noah 4 from launching or installing. If the issue occurs these modules will be unable to install or connect to Noah to exchange data.
Sivantos has released version 7.2.1 or version 7.3.1 (depending on your local market) which will solve the problem works correctly. To get an updated version of the Connexx fitting software, please contact your local Connexx Technical Support Center in your country (see below). Depending on your situation further action may be necessary.
IMPORTANT: If your market does not yet support Connexx 7.3.1 or 7.3.0 you should follow the instructions at the bottom of this page.
Connexx Technical Support Centers:
Phone: 888 231 1333
Phone: 0800 7 28 22 55
09131 3 08 33 33
Phone: 01 49 33 15 29
Asia Pacific Region (Singapore)
Phone: 65 63 70 95 61
UK & Ireland / Technical Support (installation, software)
Phone: 01293 423671
UK & Ireland / Fitting Support
Phone: 01293 423734
If your market does not yet support Connexx 7.3.1 or 7.3.0
If your market does not yet support Connexx 7.3.1 or 7.3.0 you should upgrade to version Connexx 7.2.1.
Then download the tool Noah 4 Module Fix
(download below) to your desktop and run it.
Afterwards you can simply delete it.