Problem: The current ‘e-patient’ module (version 1.0.13), is distributing Noah libraries with its module install which is causing an issue when Noah is updated to 4.8.
The result is that Noah 4 API modules, for example the Noah 4 Audiogram module and Journal module, cannot launch.
During the upgrade to Noah 4.8 you will receive errors during the Noah Basic Module portion of the installation:
The Audigy developers have been made aware of this issue and an update for the e-patient module is being prepared for HIMSA certification and release. This article will be updated with new information as it becomes available.
- If you have a planned upgrade to Noah 4.8 and the location has the e-patient module installed, uninstall the e-patient module. The update to Noah 4.8 will proceed normally. Or wait for the forthcoming e-patient module update before upgrading to 4.8.
- If the location is updating to Noah 4.8 and receiving errors during the Basic Modules installation, cancel out of the Basic Module install and complete the Noah 4.8 update.
- After the 4.8 upgrade has completed, and the Noah 4 API modules will not launch, close Noah, uninstall the e-patient module, relaunch Noah and try to open any Noah 4 API modules.
- You may have to manually install the HIMSA Basic modules. https://www.himsa.com/Download/NoahModulesfromHIMSA/tabid/634/language/en-US/Default.aspx