by Ann Monnens, Support Specialist
As most hearing care professionals are aware, HIMSA products, Noah, NOAHlink, and Noahlink Wireless are distributed and supported by HIMSA Member companies.
HIMSA has an online training program for support representatives from Member Compares and Distributors that covers the history of HIMSA, Noah support tools and troubleshooting steps, as well as in-depth looks at features such as Noah Mobile, Integrating Noah with SQL Server, and Noah and Directory Services.
Representatives that complete the training receive certification as Certified Support Engineers. New training modules are released periodically, and certified support representatives are required to stay up to date.
Companies that distribute HIMSA products are required to have at least one certified support engineer on staff.
Look for the certification seal when deciding where you will purchase your Noah System, this will ensure excellent technical support for your HIMSA products.
The full list of Noah and Noahlink Distributors is found on the HIMSA website at About HIMSA, Contact Information.