Noah ES Case Study
One statement on The Hearing Clinic website says it all.
“As our client, we make sure that you are at the centre of everything we do throughout your journey to hearing health.”
The Hearing Clinic is a private hearing healthcare practice in Hertfordshire UK. They offer a person-centered approach in assessing and managing hearing loss and auditory processing disorders.
“We pride ourselves in following best practices and giving an excellent experience to all our patients,” explains Bridgitte Harley, Director and Audiologist at The Hearing Clinic.
The result can be seen on Trustpilot, where they have an incredible 4.9 out of 5 satisfaction rating … not to mention the several Audiologist of the Year awards they’ve received in recent years.
Noah ES, a Perfect Match
Needless to say, Bridgitte hates wasting time on non-patient tasks. So when she saw the advertisement for Noah ES, she could immediately see the potential benefits.
The Hearing Clinic was one of the early adopters of Noah ES. They started using Noah ES at the end of 2021, and now have eight users logging in across three clinics.
From the very first moment, she was happy she made the switch.
“It was very easy to install, and the support from Noah headquarters was amazing!” exclaims Bridgitte.
And fifteen months later …
“We love using Noah ES,” says Bridgitte. “It has completely removed many headaches associated with data security and data storage. We would never go back to using the previous method!”
What Noah ES feature does she love most?
Bridgitte’s favorite Noah ES feature comes as no surprise. It’s all about maximizing time for her patients.
“We like the time saving and safety element,” states Bridgitte. “The data storage and data safety is taken care of, and this takes an enormous stress away from the business.”
However, the reliability of Noah ES comes in a close second.
“We have not experienced any major issue with Noah ES to date, says Bridgitte. “Occasionally we have a little hiccup but nothing so far that has disrupted a working day.”
Would Bridgitte recommend Noah ES to other hearing care professionals?
“YES!! It is a no-brainer to move over to Noah ES,” says Bridgitte. “If I could have done it 10 years ago, I would have! It has been brilliant.”
For more information on Noah ES, click here.