Error 50108 is a general message that means the Noah server service and Noah client service cannot communicate. With Noah, we have seen this error in several different circumstances outlined below:
- If the Noah server is set to go into sleep mode with the Noah open on the workstation. If you network your installation of Noah, the computer where the database is located (the Noah server) needs to have its power settings changed so that the computer will not go into sleep mode.
- If the network connectivity between the Noah client and Noah server is poor. i.e. maybe in a wireless network there is a slow or bad connection, the server service and client service can lose connection.
- For locations using web services, if the Noah server is unavailable when trying to resolve patients, the user will receive 50108. Be sure that you are updated to a supported Noah version.