Error with Noah System 4.15 or later: The backup location does not exist

When attempting to ‘Open backup location’ in the Noah Console with Noah System 4.15 or later, you may run into the error depicted below.

This can occur if a Noah System 4.15 or later backup has not completed for the first time. 

Solution:

To fix this error:

1. Please run a manual backup by clicking the Backup button under the service section. After running the manual backup, the backup folder is created, and you can now ‘Open backup location’.
2. Once a scheduled backup has completed the location will also be created.
3. If message persists, reboot and try manual Backup again.

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