As of March 2020, Noah 4 has been in the marketplace for 9 years! Check to be sure that you are running a current, supported version of Noah 4.
In general, HIMSA products are supported from the date of release until two years after a newer version of the product has been released. For example, Noah 4.6 was released on May 9th 2016. Noah 4.5.1 was supported until May of 2018.
For more information on Noah versions and platform support, refer to the HIMSA Product Life Cycle and Platform Strategy guide.
If you are using an unsupported Noah version, we highly recommend that you upgrade to the latest version. The upgrade usually takes less than 10 minutes to complete.