The Noah Log Utility contains a record of Noah’s activity and can be useful for debugging purposes should problems occur. You can easily create a zipped package of the Noah log files, attach it to an e-mail and then sent it to your Noah supporter.

Note: Due to the logging issues of versions prior to Noah 4.15.3 and 4.14.3, please note that you might be advised to use the stand-alone log utility instead of Noah Console for these earlier versions.

Using Noah version prior to 4.15.3 and 4.14.3

  1. Download the Noah log utility here.
  2. Run the downloaded tool.
  3. In the Noah Log Export Tool, press the Zip all log files to desktop button.

Using a newer version of Noah (4.15.3 or later)

  1. To collect Noah 4 logs, first open the Noah Console. When the Noah Console opens, click on Noah Log Utility in the left-hand menu.

    NOTE: If for some reason you cannot access the Noah Console, the Noah log utility can be downloaded separately here.


  2. Select ‘Configure debug levels’
  3. Click on ‘Debug’ to set all logs to detailed mode
  4. Go back to Noah and recreate the problem that is occurring.
  5. Back in the Noah Console, Noah Log Utility, click on the button Zip log files to desktop.

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