As of 2024 HIMSA has become aware that it is harder to get Noah Support within some regions. For some countries, this is because previous initiatives have unified the support burden to a single or a few companies, some of which are no longer providing support.
You may also want to contact a different source of support if your business relation with your previous support organization has changed, or if the supplier of your Noah license is no longer in business.
The affected regions are known to be Finland, Norway, and Sweden.
If you are from any of these regions and looking for support for your Noah software, HIMSA advises that you investigate your possibilities for support:
- If you are using Noah ES, please contact HIMSA or a Noah ES Support Partner directly for support.
- If you are using a Noah-compatible business system, please reach out to your business system supplier for support.
- Otherwise, please investigate your options for support.
- There may be professional IT companies in your region that can provide support.
- You can seek support with the hearing instrument manufacturer with which you have the most business or a good relation.
