HIMSA provides self-service e-support tools for Noah ES, including:
- Extensive searchable knowledgebase to quickly locate solutions
- An online help desk will be available to submit any questions or problems. Support questions must be submitted by the hearing care business Administrator
In addition, HIMSA Member Companies may chose to provide Noah ES support directly to their customers.
Option for direct support through HIMSA
The HIMSA direct support service can be selected when signing up for Noah ES.
This service is aimed at larger organizations with more complex support needs. It includes direct phone support from HIMSA during business hours and online consultation meetings for setup and planning.
The HIMSA direct service is priced at $300 (€250) /per user/per year. This option is only available for accounts making 1-year Noah ES subscription agreements.
Visit the Noah ES Support Portal for more information.